Warranties

The Following Applies To All Of The Warranties Listed:

2012 Warranties Shell Surface Plumbing Cabinet Heater Component Lighting
2012 HotSpring Hi-life 7 7 5 5 5 5 2
2012 HotSpring Limelight 7 5 5 3 5 5 3
2012 HotSpring Hot Spot 5 2 2 2 2 2 2

Extent Of Warranty

This warranty extends only to the original consumer purchaser of the Hot Spring spa when purchased and originally installed within the boundaries of the United States. This warranty begins on your delivery date of the spa, but in no event later than one year from the date of purchase. This warranty terminates upon any transfer of ownership, or if the spa is installed or relocated outside the boundaries of the United States by the original consumer purchaser prior to the expiration of the warranty period.

Warranty Performance

To make a claim under this warranty, contact your dealer. In the event you are unable to obtain service from the dealer, please contact Watkins Manufacturing Corporation, at 1280 Park Center Drive, Vista, California, 92081, Attn: Customer Service Department (800) 999-4688 or via e-mail,[email protected]. You must give Watkins and/or your dealer written notice of any warranty claim, along with a copy of your original purchase receipt indicating the date of the purchase, within ten (10) days of the time you discover the claim. Watkins reserves the right to inspect the malfunction or defect on location.

Watkins or its Authorized Service Agent will repair any defects covered by this warranty. Except as described herein, you will not be charged for parts, labor or the freight costs for parts necessary to repair the spa for defects covered by this warranty. In some cases, the servicing dealer may charge you a reasonable repairperson travel/service charge that is not covered by this warranty. Please contact the dealer for information regarding any such charges.

Limitations

Except as described above, this warranty does not cover defects or damage due to normal wear and tear, improper installation, alteration without Watkins’ prior written consent, accident, acts of God, misuse, abuse, commercial or industrial use, use of an accessory not approved by Watkins, failure to follow Watkins’ Pre-Delivery Instructions or Owner’s Manual, or repairs made or attempted by anyone other than an authorized representative of Watkins. Alteration includes, but is not limited to, any component or plumbing change, or electrical conversion. Visit www.hotspring.com or contact your dealer for a list of manufacturer approved accessories.

Disclaimers

TO THE EXTENT PERMITTED BY LAW, WATKINS SHALL NOT BE LIABLE FOR LOSS OF USE OF THE SPA OR OTHER INCIDENTAL OR CONSEQUENTIAL COSTS, EXPENSES, OR DAMAGES, INCLUDING BUT NOT LIMITED TO THE REMOVAL OF ANY DECK OR CUSTOM FIXTURE OR ANY COST TO REMOVE OR REINSTALL THE SPA, IF NEEDED. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY STATED ABOVE. Some states do not allow limitations on how long an implied warranty may last, so the above limitations may not apply to you.

This warranty gives you specific legal rights, and you may have other rights which vary from state to state.

Hot Spring, Highlife, Everwood, Moto-Massage, SpaStone, FreshWater and No-Fault are trademarks of Watkins Manufacturing Corporation

©2012 Watkins Manufacturing Corporation PN 37912 Rev. Q 1/12

What Our Customers Say

We would like to start by saying a big thankyou to Paul Buckley for his salesmanship, as we could have gone anywhere to buy a hot tub but Paul sold this with his polite manor and knowledge. He made us feel at ease as soon as we met him,…

Mr Stone, Oswestry
Had a great experience in buying our Hot Tub, from viewing at your showroom right through to installation. Very professional, helpfull & very efficient. Would definately recommend. The Goodwin Family
The Goodwin Family
Really impressed with our hot tub. Received excellent customer service and care. Would definitely recommend using this company.
James Wooltorton – Sandbach, Cheshire
Great product, great company. Thank you for the superb service.
Alex Wenger – Rhyl, North Wales