About

Blue Lagoon Spas is a privately owned Limited company which was established in 2003. Meet our team.

Our desire for this market came originally through Hot Tub ownership, taking the enthusiasm and understanding of what we really wanted from our experience and then creating a business where we could offer this to our customers. Based on offering the best possible customer service we wanted to offer something different to our customers where the Hot Tub was not the only part of our package. We decided right at the start on this simple ethic:

Only supply product that we would be happy to own ourselves, and provide industry leading customer service that exceeds expectations and that we would be happy to receive ourselves including:

  • Free friendly advice.
  • Free surveying to help customers plan for their new Spa.
  • Arrive on time every time.
  • Hot Tubs and Fitness Systems made only by the finest American manufactures
  • No pressure selling, just honest advice.
  • Make sure that our after sales service exceeds expectations.

We’re proud of what we have achieved in 16+ years and the feedback we continue to receive from our customers gives us the motivation to keep up the high standard we have set ourselves.

In January 2019 we were recognized as the ‘UK HotSpring 2018 Dealer of the year’ at an awards ceremony held in Barcelona. We were very proud to receive this award in recognition of our hard work during 2018.

We aim to provide the absolute best customer service and as of January 2019 we are proud to have aquired over 130 five star google reviews – a statistic which leads the industry.

We primarily serve Cheshire, Shropshire and Staffordshire, especially towns such as Stoke-on-Trent, Shrewsbury, Chester, Nantwich, Northwich and Warrington, but we have many satisfied customers from further afield, as our testimonials can illustrate.

So if you want to feel special, and ensure that you select a Hot Tub that exactly matches your needs, come and see us, we can’t wait to meet you.

If you would like to find out more please contact us on: 01270 586 655

What Our Customers Say

We are very glad we chose the Relay. It is a fantastic hot tub which has fulfilled our expectations. We are particularly glad that we purchased from Blue Lagoon as their customer service and after care is second to none. Nothing is too much trouble and we would like…

Martin Watson – Maryport, Cumbria
We absolutely love our hot tub! Amazing customer service and knowledge of product from all at Blue Lagoon! Would recommend 100%
Tim & Denise Bamber – Sandbach
Tired of biased reviews and contradictory descriptions, we were recommended by a satisfied neighbour to visit Paul at Blue Lagoon. What a delight! EXPERT knowledge, SUPERIOR products, PROFESSIONAL survey and installation. Above all, friendly, knowledgeable, approachable and overall a great business to deal with. We are delighted!
Anthony Carter – Stockton Brook, Stoke-On-Trent
Excellent service from entering the showroom to installing the hot tub. Very pleasant and helpful, no pressure when selling and didn’t rush when installing. Would highly recommend Blue Lagoon Spas everytime. First class in everyway.
Jane Harrington
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