About

Blue Lagoon Spas is a privately owned Limited company which was established in 2003. Meet our team.

Our desire for this market came originally through Hot Tub ownership, taking the enthusiasm and understanding of what we really wanted from our experience and then creating a business where we could offer this to our customers. Based on offering the best possible customer service we wanted to offer something different to our customers where the Hot Tub was not the only part of our package. We decided right at the start on this simple ethic:

Only supply product that we would be happy to own ourselves, and provide industry leading customer service that exceeds expectations and that we would be happy to receive ourselves including:

  • Free friendly advice.
  • Free surveying to help customers plan for their new Spa.
  • Arrive on time every time.
  • Hot Tubs and Fitness Systems made only by the finest American manufactures
  • No pressure selling, just honest advice.
  • Make sure that our after sales service exceeds expectations.

We’re proud of what we have achieved in 16+ years and the feedback we continue to receive from our customers gives us the motivation to keep up the high standard we have set ourselves.

In January 2019 we were recognized as the ‘UK HotSpring 2018 Dealer of the year’ at an awards ceremony held in Barcelona. We were very proud to receive this award in recognition of our hard work during 2018.

We aim to provide the absolute best customer service and as of January 2019 we are proud to have aquired over 130 five star google reviews – a statistic which leads the industry.

We primarily serve Cheshire, Shropshire and Staffordshire, especially towns such as Stoke-on-Trent, Shrewsbury, Chester, Nantwich, Northwich and Warrington, but we have many satisfied customers from further afield, as our testimonials can illustrate.

So if you want to feel special, and ensure that you select a Hot Tub that exactly matches your needs, come and see us, we can’t wait to meet you.

If you would like to find out more please contact us on: 01270 586 655

What Our Customers Say

This is our 2nd purchase from Blue Lagoon Spa’s but our 1st HotSpring spa. As we were ready to upgrade we had no hesitation in purchasing from Blue Lagoon. Paul and his team as always gave an excellent service, made sure the spa met our needs, full demonstration before…

David Owen – Urmston, Manchester
Thank you for supplying us with our wonderful new HotSpot Relay. It has been a pleasure to meet you and take your professional advice in our purchase. Your staff were very professional and courteous at all times and installation was completed so efficiently. Once again, thank you.
Susan Roberts – Denbighshire

Only had the hot tub a couple of weeks, amazing, unbelieveably comfortable and relaxing. You won’t be disappointed if you have one. Wish we invested years ago. Together with the excellent service, advice and aftercare from Blue Lagoon. Paul and his team made the whole experience even more pleasureable.…

Tony Evans – Shavington

Recently purchased this hot tub and its brilliant!! Its second hand but Paul made sure the main parts were replaced and its like new! Installation was a dream as Paul took care of everything and spent time explaining the care of the tub and chemicals etc… this company were…

Sharon Law – Baddley Edge, Stoke-On-Trent
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