Testimonials

Val & Chris Quayle

We are delighted with our hot tub! The sales, organisation, electrics and installation all went seamlessly - after car is brilliant too - nothing is to much trouble for this amazing team. Thank you!!

Daniel Laverty - Woore

Great service, great support! We would recommend to anyone. Thanks

Mr Wilkinson - Crewe

Pleased with the product and price. Installation process was good.

Wayne Bristow -

Great hot tub easy to use and maintain. Had many days enjoying the tub. First class service from the guys at Blue Lagoon.

Andrew Wood - Alsager

Wouldn't hesitate to recommend. Brilliant service from the moment we stepped foot in the showroom, to delivery and installation. Totally professional, knowledgeable and great communication.

Sheila Forrest - Hartford

Excellent service from Paul when selecting a hot tub with no prior knowledge. Efficient from start to finish. A quality product.

Lee Carter - Tarporley

Dear Blue Lagoon Spas, we can't thank you enough for our 'Lockdown Hot Tub'. The customer service has been exceptional and the delivery was fast and efficient. It has been a wonderful all round experience. Thank you so much.

Darren Mercer - Chester

We are very pleased with our hot tub and the service we received. Ben was very helpful both times we visited, his knowledge gave us confidence. Great team and we love the hot tub!

Mark James - Winsford

Absolutely superb, many thanks for helping me make the right choice and at the right price too

Philip Hulse - Northwich

The whole family are using it and loving the hot tub. Thank you for swift and hassle free fit.

Laura McDermott - Whitchurch

From visiting the showroom to the delivery we had excellent service. They know their product inside out! It has vastly improved the movement and pain to my shoulder to the point that I no longer need painkillers. Still tweaking the water due to eczema. Wish we had one before now!

Liz Smallwood - Middlewich

We had our hot tub delivered and installed on the 13th August 2019. We are so pleased and so thrilled with it. We along with friends and family use it daily! (only wished we had bought one earlier) A great big thanks to all at Blue Lagoon for guiding us such a great product. Well chuffed

Mr Murdoch - Wirral

This is our second hot tub from Blue Lagoon Spas. Despite an awkward location everything went to plan, excellent service again & I would recommend to anyone contemplating buying one.

Steve Jones - Wrexham

Superb service from the first contact I made. Great after care service. Highly recommend

Sally Wood - Stafford

Excellent service from the team at Blue Lagoon Spas. Love the hot tub, its just what we wanted. Great advice from Ben regarding the different models. Great on install & set up. Would highly recommend!

Lisa Forbes - Kingsmead

Absolutely blown away by the level of customer service, care, attention and professionalism. From my online enquiry, to showroom visit, site visit, installation, delivery and after care, I couldn't ask for anymore. We love our hot tub and highly recommend Blue Lagoon Spas

Rachel Platt

We are thrilled with our hot tub &? really looking forward to relaxing in it. The team at Blue Lagoon Spas are brilliant, so helpful and nice people to deal with.

Liz & Andrew James - Church Lawton

Having purchased the Hotspot SX, we can only say it is the best thing we have ever done, and should have done it ages ago. The service by Blue Lagoon was great from start to finish. Ben & Danny were fantastic.

Lynn & Sid James - Stoke-On-Trent

A first class service from 1st entering the show room! Experts without doubt. Ongoing support is very reassuring too!

Mr & Mrs Chaplin - Stoke-On-Trent

Excellent service from the very start, professional, extremely helpful and very welcoming. Approachable should we need to call, even with the smallest query. Excellent service so far and no complaints.

Dave Tomlinson - Nantwich

The hot tub was fitted quickly and efficiently and we had a quick run over the running of it by the lads which has also been of great benefit. Seems to be running fine and im it will be a great acquisition. No more aches and pains!!

Jackie Evans - Cascina

Superb service. Installation was quick and trouble free. Up and running within one day. Training on use and upkeep was fantastic leaving me feeling very confident. Hot Tub was just what we wanted and does a fantastic massage job. Thanks Jackie x

Caroline & Phil Hulse - Whitchurch

Sales very knowledge. Installation very organised and professional. Hand over really informative and easy to understand. It is clever you know your product and have confidence in what you are selling. It is a great product.

Sam Greatorix - Chester

Love, love, love our hot tub! First class service from Ben & Adam. Highly recommend. Thank you so much!

Neil Blythman - Shavington

All the team at Blue Lagoon Spas is 1st class from start to after sale. Well done to you all.

Kathy Baker - Shropshire

Bought the spa back end of last year after finally moving into our new house! Great service provided from Blue Lagoon, delivery and installation as promised and even sorted "our problems". Loving it!

Mr & Mrs Ryder - Chell

Cannot praise you guys enough. Excellent service, staff and product. 5 stars both on Facebook and Google. Well deserved.

Kevin Jones - Malpas

Great Service, fantastic hot tub. Very happy!

Carol Hughes - Flintshire

Wonderful Service! So glad we bought from you guys!! Thanks for sorting an electrician out for us. What a great team, impressed!!

Darren Aley - Winsford

Brilliant service from start to finish. Cannot recommend highly enough. My only regret is that we waited this long to get a hot tub. Many thanks to all the team

David Kelly - Wrexham

We would like to thank you all at Blue Lagoon because you have been so helpful in choosing the right one. My wife has a back problem and she has been using it for 5 weeks and she is feeling more flexible. A big thankyou!

Kay Richardson - Chester

Good service and advice from all staff. We and the grandchildren are enjoying our time in the tub

Tony Evans - Shavington

Only had the hot tub a couple of weeks, amazing, unbelieveably comfortable and relaxing. You won't be disappointed if you have one. Wish we invested years ago. Together with the excellent service, advice and aftercare from Blue Lagoon. Paul and his team made the whole experience even more pleasureable.

Thank you Paul and the Blue Lagoon Team!

Mr & Mrs Underhill - Crewe

Would like to say a big thank you to the whole team. What a fantastic customer service they provide ensuring full satisfaction. We love our new purchase and would highly recommend Blue Lagoon Spas to everyone

Judith Browning - Stafford

We are delighted with our new hot tub. We have recently returned from holiday and will be using it almost daily.

Chris Porter - Wrexham

Fantastic service from start to finish. Excellent quality product. Life changing addition to our lives. We would highly recommend Blue Lagoon Spas

Tim & Denise Bamber - Sandbach

We absolutely love our hot tub! Amazing customer service and knowledge of product from all at Blue Lagoon! Would recommend 100%

Susan Roberts - Denbighshire

Thank you for supplying us with our wonderful new HotSpot Relay. It has been a pleasure to meet you and take your professional advice in our purchase. Your staff were very professional and courteous at all times and installation was completed so efficiently. Once again, thank you.

Sue & Simon Henson

1st class service from a 1st class company. From when we entered the showroom to when it was fitted, everything was done professionally. Paul, Adam and Danny were fantastic. If your thinking of a hot tub, don't think just go for it and get it from Blue Lagoon Spas!

Steve Merricks - Alsager

The customer service was first class, at the showroom and during installation. The lads were very helpful and knowledgeable about the spa. The spa itself is superb - we've been in it every day. Thank you - Blue Lagoon Spas, top job.

John Coupland - Haslington

Love our new tub, was in this morning before breakfast! Want to know why we haven't had before! Staff excellent, thanks for your instruction and care. 10 out of 10!

Annie Brown - Northwich

The service from Paul and the team has been brilliant from the start. Very supportive + helpful and after care is fantastic. We love our spa!

Ian Belsham - Staffordshire

Blue Lagoon Spas... Awesome. The Team... Awesome. The Spa.... Awesome. The Service & Aftercare.... Priceless. Guys, thanks so much. We love the spa, you guys have been a massive help for first time hot tub owners. Have already recommended to my friends and neighbours.

Carole Hollins - Sandbach

Absolutely delighted with my hot tub. Fantastic service from the moment I visited the showroom to having the hot tub installed. Very knowledgeable staff. Would highly recommend.

Mr & Mrs Barber, Church Lawton

Great service! Lovely spa, easy to use and care for. Really enjoying a new lifestyle. Thanks!

Marcia Garnett - Anderton, Northwich

Brilliant - I have deliberately waited to see if our interest has faded but it hasn't. We enjoy it as much now as we did when you delivered it in September. Thank you!

Mrs Morning - Warmingham, Crewe

From the initial visit to the installation and after care, Blue Lagoon are nothing but professional and helpful. You certainly know what you are talking about. Nothing is to much trouble. All the staff are exceptionally pleasant and helpful. So happy we chose Blue Lagoon. Highly recommend you.

Matthew Barley - Gwynedd, North Wales

The service simply could not have been better at any point of the process. Exceptional company made the purchase a real pleasure. And the tub is a treat!

Janet Taylor - Nantwich, Cheshire

Hi Ben and Paul. We absolutely love our tub. Socialable, relaxing and simply fabulous! Thank you for your wonderful service - exceptional!

Chris Doran - Chester, Cheshire

Spa is Excellent! Minor Service issue dealt with promptly and efficiently.

Alex Wenger - Rhyl, North Wales

Great product, great company. Thank you for the superb service.

Mr Schofield

Adam and Ben acted very professional, an asset to the company. Put the hot tub where I wanted it, expert in showing chemicals and how to use. Very good price. Very happy. Thanks Guys

Adrian Smith - Nantwich, Cheshire

We are thrilled with the service Paul and Ben provided. We spend quality family time in the tub most evenings - catching up about our day. Its been the best decision we ever made and we'd highly recommend buying a hot tub from Blue Lagoon Spas

Lesley Oakes - Winsford, Cheshire

Fantastic Experience! This is my 2nd hot tub from BLS. I had to leave my other one behind when I moved house! Missed it that much I HAD to have another! My guilty pleasure! Great company to do business with.

Julie Nadin - Wrexham, North Wales

Very happy with the service we received, nothing was to much trouble. More than happy with our hot tub. 5 star service all round.

Peter Roberts - Alsager, Cheshire

We are enjoying the obvious benefits of a hot tub, healthy and relaxing. Most importantly we are having great evening chats with our teenage children rather than they are in their bedrooms on phones!!

Paul Read - Sandbach, Cheshire

Blue Lagoon helped us make the right choice in the spa model. The service was good, the installation went smoothly and we are now enjoying a great spa.

Craig Chaplow - Nantwich, Cheshire

Thanks for the professional and efficient service - quick turn around was an added bonus

Mr & Mrs Wills - Weston, Cheshire

Thank you Paul & Ben for such wonderful service + professionalism, from helping us to pick the right spa for us to installation which was on a very cold day with difficult access. It has been a pleasure to meet you both and your helpful advice has been second to none. We look forward to keeping in touch and the spa is everything we were hoping. Thank you

Julian Hilditch - Rodeheath, Stoke-On-Trent

A big thankyou to all the team at Blue Lagoon Spa. Professional and friendly people. First class service and great hot tub which we are enjoying!

David Millward - Crewe, Cheshire

We love the Relay hot tub and were very happy with the service offered by Blue Lagoon staff, both pre-sale and up to/during the installation. Grey advice at all times. Thanks

Geoff Price - Warmingham, Cheshire

Excellent service and knowledge of products, installed in time for Christmas, thank you Ben and Paul, they went the extra mile for a superb service.

Paul Rundle - Nantwich, Cheshire

We decided on the choice of hot tub after a charming lady talked us through the various designs. They stored it for us until our site was ready. Two charming people came on time and installed the spa completely and perfectly. Giving us all the information we could need. We are now using it almost daily and feeling great.

Mr & Mrs Burrows - Carrbrook, Stalybridge

Were delighted with our spa. The installation team arrived promptly and were knowledgeable about the product. The spa is well constructed and we particularly like the economy function enabling us to switch it off at night.

Mark Bolton - Alsager, Stoke-On-Trent

Excellent service from sale to set up!!! Thank you

David & Melanie Graham - Sandbach, Cheshire

"A1" service from start to finish. Paul couldn't do enough for us. I'd definitely recommend Blue Lagoon to all my friends! Fab tub!

Glen Pountney - Brocton, Stafford

Great service from Paul and Ben. Showroom was great for seeing product range. Once we decided on the Relay, installation was really easy and straightforward. Would definitely recommend Blue Lagoon Spas

Nicola Williams - Flintshire, North Wales

Just to thank everyone for your excellent service from start to finish. Having taken 12 months to finally take the plunge you made it so easy for me to choose our dream tub.

No doubt we will be back for our upgrade in the future but for now we will continue to live the dream

John Wright - Alsager, Stoke-On-Trent

Dear Paul, we are truly thrilled with our new spa. We have a little bit of holiday in our own back garden. As a family we can have fun. relax and enjoy time together. Thank you so much.

Rebecca Jackson - Haslington, Crewe

From start to finish, such a stress free purchase, was such a pleasure dealing with Paul. Extremely knowledgable, not pushy and made me feel I was buying a very good quality product. The delivery ran very smoothly and so pleased I chose a local firm. The quality and workmanship of the spa is outstanding. Thank you for making this a pleasurable purchase.

Karen Savage - Nantwich, Cheshire

Thank you for my fabulous hot tub. I love it! Really impressed with the customer care (a nice change actually!) I am recommending you to everyone I know

Stephen Warnock

Paul. Absolutely delighted with the HotSpring hot tub you sold us. It’s great to relax in after training!

Stephen Warnock, Footballer.

(Formerly of England, Liverpool and Leeds United)

Anthony Carter - Stockton Brook, Stoke-On-Trent

Tired of biased reviews and contradictory descriptions, we were recommended by a satisfied neighbour to visit Paul at Blue Lagoon. What a delight! EXPERT knowledge, SUPERIOR products, PROFESSIONAL survey and installation. Above all, friendly, knowledgeable, approachable and overall a great business to deal with. We are delighted!

Anthony Hodgkinson - Biddulph, Stoke-On-Trent

Many thanks to Paul & the team. We are delighted that we have decided to buy our spa from Blue Lagoon Spas. The whole process has been a pleasure from our first meeting with Paul to the installation and & commissioning of our spa. We (and our grandchildren) love the spa and have used it everyday (sometimes twice!) Thankyou!

David Owen - Urmston, Manchester

This is our 2nd purchase from Blue Lagoon Spa's but our 1st HotSpring spa. As we were ready to upgrade we had no hesitation in purchasing from Blue Lagoon. Paul and his team as always gave an excellent service, made sure the spa met our needs, full demonstration before and after delivery. Paul is always at the end of the phone to help with any queries that arise. All staff show pride in their work and equipment they sell.

Gary Holmes - Congleton, Cheshire

Thank you for our new hot tub, the service we received was excellent! Were thoroughly enjoying the tub

John Woodward - Winsford, Cheshire

We have just purchased our first hot tub from Blue Lagoon Spas. The experience was made easy by the friendly staff and three home visits were no problem at all. Helpful advice has always been available. This is the best purchase we have ever made and we highly recommend Blue Lagoon Spas

David Motherwell - Winsford, Cheshire

An excellent service from start to finish. Every detail was taken care of even taking my gate off and putting it back on to get proper access for the tub. Most impressed when I called with a minor issue on Saturday evening and the owner visited on Sunday morning to fix the problem! Highly recommend Blue Lagoon Spas

Matt Warren - Crewe, Cheshire

Fantastic & friendly service from start to finish. Couldn't be happier with the hot tub & look forward to a cracking winter (not said that before!). Thanks for all your help and advice. Matt & Tracey

Karen Carter - Stocton Brook, Stoke-On-Trent

Professional service and advice, friendly staff
Paul and his team make the whole process simple, their knowledge and expertise gave us plenty of choice and helped us make the right decision - love the hot professional service and advice, friendly staff.

Ron Ralphs - Crewe, Cheshire

From the first class introduction from Suzanne in the showroom to the impressive installation by Paul and helper, everything went like clockwork. We love the end product and, so far, only rain will keep us out. Mention also for Pulse From the first class introduction from Suzanne in the showroom to the impressive installation by Paul and helper, everything went like clockwork. We love the end product and, so far, only rain will keep us out. Mention also for Pulse Electrical from Tarporley who did the preparatory work; everybody turned up when they said they would.
An all round pleasing experience.
Pam & Ron

James Wooltorton - Sandbach, Cheshire

Really impressed with our hot tub. Received excellent customer service and care. Would definitely recommend using this company.

Mark Eastwood - Church Stretton, Shropshire

Thanks so much for our Cascina hot tub. Great communication, smooth delivery and set up, I've already recommended you guys to friends!

Julie Harris - Sandbach, Cheshire

Thank you for such good efficient service, any problem was overcome and sorted quickly and efficiently, would definitely recommend to my friends. We are loving the tub and feeling totally distressed after a hard day at work. Thanks Julie

Mr & Mrs Slade - Winsford, Cheshire

After the assault course of installation through the neighbours garden (no damage incurred), we, family and friends have all had great enjoyment, much laughter and no tears. Top of our best purchase list! Thanks again for your great service.

David Kibblewhite - Wistaston, Cheshire

What a job! Great service from start to finish. Paul couldnt do enough for us, there was no pressure sales at all. It was followed by faultless installation and set up. Loving it! Thanks Blue Lagoon

Mr & Mrs Cubbon - Santan, Isle Of Man

So pleased with out flair hot tub. From order to installation, Blue Lagoon were just great. Living in the Isle Of Man, delivery is never easy but Paul arranged everything and came over to install. Cant thank Blue Lagoon Spas enough for a wonderful service.

Paul Lynch - Sandbach, Cheshire

From our first visit to Blue Lagoon, when we met Ben, to our discussions with Paul and the final installation of our Aria hot tub the word we would use to describe the professional and friendly service we received is 'excellent'. It was pleasing to note there was no hard sell only helpful and relevant advice made freely available to our numerous queries. The installation was carried out extremely efficiently and effectively and the guidance on the operation and maintenance of the hot tub was first class. We are delighted with our Aria and the service received. A big thank you to Paul, Ben and the team at Blue Lagoon.

Kenneth Lewis - Blurton, Stoke-On-Trent

Very, very pleased with our glorious hot tub. Easy company to do business with, friendly and professional. Thank you.

Rod Playford - Llangollen, Wales

Very good, helpful and friendly staff who explained clearly all the technical issues and dealt with concerns and enquires efficiently. Fitting, delivery and back up support first class. Would highly recommend them to anyone wishing to install a new spa.

Norma Fryer - Audley, Stoke-On-Trent

Delighted with the hot tub. Very good service.

Sharon Law - Baddley Edge, Stoke-On-Trent

Recently purchased this hot tub and its brilliant!! Its second hand but Paul made sure the main parts were replaced and its like new! Installation was a dream as Paul took care of everything and spent time explaining the care of the tub and chemicals etc... this company were very professional and a pleasure to deal with I would recommend them to anyone wanting a hot tub. Thanks a million

Mr & Mrs Crewe - Haslington, Cheshire

We had excellent service from Paul and his staff from start to finish. They are a local firm who deserve to do well. Installation went without a hitch, and the service could not of been bettered.

Good luck in the future Paul + Staff and thanks.

Mr & Mrs Fletcher - Stafford, Stoke-On-Trent

Thank you so much. What a hard task it was, just fitting through the neighbours garden gate and past her house with millimetres to spare then up 2 lots of 60cm ramps. Not an easy task. We have enjoyed the hot tub but have to say although we are making the most of this fabulous summer we are looking forward to cooler and darker evenings and relaxing in the tub.

Mark Hughes - Mold, North Wales

Hello Paul, I just had to write and let you know what a difference the ACE water care we had fitted to our HotSpring Sovereign had made to the water quality, it feels soft and fresh, is a nice sea blue and has no chemical smells. I would recommend to anyone, has one fitted as it has made our spa totally different and is cheaper to run as a lot less chemicals especially after our kids have had a spa party, just hit the boost, close the lid and in 24 hours its like new, no more after party water changes. Thanks Mark and Shirley Hughes

Ruth Boullen

We have had our hot tub for a few years now but have not used it for quite some time, we decided to give it a good clean up and put it to use again so I called into blue lagoon to stock up on the bromine tablets etc that we needed, to be honest its been that long since we used it I had forgotten what I needed so Ben gave me all the info that I needed so now we have all the bromine etc at the ready just waiting for a new filter then we will be up and running again, thanks Ben for all your help Ruth

Shirley Hughes

We got our hot tub from Paul about 12 months ago, when they were back in the old showroom. My husband and I just had to visit the new showroom and see the new ACE water care system. Suzanne who we met the day of buying our hot tub was off on the Sat we visited the new showroom, she is a lovely lady. Polite, knowledgeable and makes you feel at ease with no pressure put on you to buy anything. We originally went with the intension of buying but looking at a few suppliers first but Blue Lagoon Spa's were so good we didn't bother looking elsewhere and bought what we wanted then. The install etc was on the worst day of the year for weather but the attitude and professionalism of Paul and his staff was excellent. On this our second visit we went to view and if impressed by to purchase the ACE water care system. Paul is coming on Tuesday to fit it. He runs a very well organised business, is a nice friendly guy and remembers all his customers. When we have rang with any queries etc, he knows exactly where we live and the make and model we have. Nothing is too much trouble. If you are looking for a hot tub then look no further than Paul and his great team at Blue Lagoon Spas in Crewe.

Mrs Garrett

Really great service, well mannered staff, on time, easy training and very thorough. Overall excellent, couldn't fault a thing. Best thing we have ever bought, worth every penny!! Thank you all!

Martin Ion - Stafford, Stoke-On-Trent

We are completely satisfied with the tub, professional installation and training that was given. Hot tub is in daily use, everybody is very happy with our investment.

Dennis Witter - Crewe, Cheshire

We were well looked after and the delivery service was very good, we are very happy with are new hot tub. Thank you

Mr Cooper - Crewe, Cheshire

All products on display, everything explained to us clearly and all questions answered so we would know it would meet our requirements and location. Site survey done to ensure delivery and installation when smoothly

Mr Reece - Crewe, Cheshire

Excellent service all round, lots of helpful advice. Paul went out of his way to ensure we chose the right tub and he's only a phonecall away if there are queries.

Gary & Sarah Owen - Wistaston, Cheshire

We have had our hot tub for about 2 weeks now and totally love it. The installation was painless and before we knew it we were having a few beers in our tub. The installation team were great and very professional.

Martin Watson - Maryport, Cumbria

We are very glad we chose the Relay. It is a fantastic hot tub which has fulfilled our expectations. We are particularly glad that we purchased from Blue Lagoon as their customer service and after care is second to none. Nothing is too much trouble and we would like to thank Paul. We would highly recommend Blue Lagoon to everyone we know.

Mark & Shirley Hughes - Mold, North Wales

We bought our HotSpring Sovereign last year around October 2012, it was installed by Paul on the wettest day ever they were wet through but carried on with me holding a patio umbrella trying to provide some cover. They did a fantastic job and we have enjoyed using it in all weathers we spent new year in it, have sat in the snow and had quite a few parties during the summer. It has 6 seats but we managed 13 teenagers in it during one party. The service offered from viewing to installation and after care has been excellent and we would recommend Blue Lagoon to everyone so if you are looking for a spa take your swimwear down to the showroom and have a dip you will be hooked..

Mr & Mrs Wood - Weston, Cheshire

Excellentservice with quick installation + comprehensive training provided from knowledgeable staff. Thank you

Matthew Hughes - Sandbach, Cheshire

Superb service and after sales care - we couldn't be happier

Jon Jacquin

Very pleased with the quality & functions of the product. Enjoyed by all the family.

Chris Hunt - Wistaston, Cheshire

Having experienced the quality of product and service my parents received from Blue Lagoon over many years, there was only ever one place I would consider for a hot tub purchase. I opted for a HotSpring tub as the same brand as my parents second tub from Blue Lagoon. As anticipated the sales process was informative, pressure free and I was very satisfied with the package I ordered. The delivery was on time and installed by a friendly and very tidy team. The tuition for tub care was excellent and left me with no doubt. I am extremely satisfied and would recommend Blue Lagoon to anybody considering a hot tub!

Linda Deveney

Made a call to Blue Lagoon Spas from talking to Suzanne, I did a deal that afternoon if your unsure where to buy your spa do not hesitate to buy from Paul at BLUE LAGOON SPAS. Go on spoil yourselves you wont regret it. Big thankyou to Paul and his team. Linda

Mark Hayward - Sandbach, Cheshire

Paul was excellent in his spa expertise - no pressure. Just honest and straightforward. From ordering to delivery - superb!

Mr Brierley

Our visit to the showroom was very informative and all our questions were fully answered. There was no pressure and everything was conducted in a warm friendly manner. Despite access to our garden being challenging, installation was carried out very efficiently on the agreed date. The subsequent instructions on use and maintenance were very clearly explained. I gladly recommend Blue Lagoon Spas for offering a good range of products and excellent customer service.

Jane Harrington

Excellent service from entering the showroom to installing the hot tub. Very pleasant and helpful, no pressure when selling and didn't rush when installing. Would highly recommend Blue Lagoon Spas everytime. First class in everyway.

Jorge Gomez

Paul, I didn't get a chance to call you back after you repaired my hot tub. I just wanted to let you know that the heating element is working great and we really enjoyed the hot tub through the Christmas period, thanks to you. I really appreciate the quick turnaround and your efforts to get the tub working in such a short period of time, particularly as it was near the Christmas period. I very much liked your friendly and prompt service and will definitely be calling again if I ever have other hot tub trouble. Best of luck in 2014 and I'm sure I'll come to the showroom sometime to have a nose. Jorge

Janet Green - Haslington, Cheshire

The installers very good, they came on time, installed the spa, gave me a good talk on how it worked and left everywhere clean and tidy. I thought they were a brilliant team and would recommend them to family and friends. Love the spa!! Thank you

Tracey Nutsey - Astley, Greater Manchester

Big thank you. Spent all weekend in the hot tub its fantastic, just wish we had one at home.

Mrs Dickson

My husband and I were very happy in the whole process of purchasing our spa via Blue Lagoon Spas. We were given good, honest advise throughout and they couldn't have been more helpful. Would highly recommend this company to anyone and we thank them for their support

Keith Dennan - Upton, Chester

We are loving our new hot tub, Paul was very helpful and informative and we would recommend Blue Lagoon spas to everyone.

Mr & Mrs G Cooper

From the moment we met Paul to the time we stepped into our spa for the first time the service was exceptional. All commitments were met on time, we were kept informed. Brilliant Service!

Peter Evans - Tilston, Malpas

Would recommend Blue Lagoon to anyone. Very helpful, efficient and accommodating. Had to change installation date due to problems our end but had no problems. Have used the hot tub almost every day, should have got one years ago! After a hard day very relaxing and better for you than wine! Thank you!

Bev Lucock - Nantwich, Cheshire

Paul & Ben. You know my thoughts on the day - very time consuming. Hard full day getting tub into site which I really appreciate. Both your dedication, determination under dire conditions. Fab product, fab company, fab service just fab!! Thanks, a chilled Bev x

Mr & Mrs Collis - Flintshire, Wales

From the moment you entered the showrooms, you knew you could buy with confidence. The information and the service was excellent. Delivery and installation as arranged. Definitely a company we would recommend to our family and friends. A pleasure to do business with you. Thank you and best regards. Mary & David Collis

Mr Hayes

We received no pressure sales and knowledgeable advise from purchase to installation. What a good decision we made purchasing a hot tub. It is so relaxing and we are using it far more than we anticipated! Thank you!

Mr Paul Dean

Thank you Paul for a fantastic service, our HotSpring spa is brilliant, we are in the tub every night - quality family time. The best thing we have ever purchased. The boys are learning to swim so its a bonus! Thank you so much from the Deans.

Mr & Mrs Owen

Excellent all round customer service from viewing; testing; site visit; electrician and installation - nothing to much trouble. Hydrotherapy at its best, very relaxing - superb jets. Sound system is a must for relaxing under the stars!!!

Mr & Mrs Peters

HotSpring Grandee

Many thanks for all your help and advice in choosing and fitting our new Grandee HotSpring. We would certainly recommend Blue Lagoon. Best Wishes, David & Lesley

Mr & Mrs Brattley

First class service, from the day we visited the showroom. No hard sales, made to feel very welcome & special. Nothing was too much trouble, would highly recommend Blue Lagoon Spas to anyone who is interested in a hot tub, they will not get a better service anywhere else! Really enjoying the hot tub, wouldn't be without it!

Mr Connolly

Excellent customer service levels from start to finish, highly recommend. Thanks David Connolly

Peter Buchanan

We decided last year to have a tub at our house in Mojacar Spain.

I looked around but could not source what I wanted economically. A friend put me in contact with Paul Buckley at Blue Lagoon who recommended a HotSpring Aria (great choice) with the ACE system. Paul arranged for the transport to Spain and even went out personally to commission the Tub. I was in the UK but my wife was out there with friends.

The supply of the unit was faultless; it turned up on the deadline and was put into position and Paul commissioned it over 2 days. The music system is brilliant and now that I have been to Spain to try it out extensively I can without hesitation recommend Blue Lagoon Spas to anyone who wants great customer service and a great product.

Paul has saved me a small fortune and I am very grateful for his advice and help.

Peter Buchanan 9/06/2013 Mojacar Spain

The Goodwin Family

Had a great experience in buying our Hot Tub, from viewing at your showroom right through to installation.

Very professional, helpfull & very efficient.

Would definately recommend.

The Goodwin Family

Mrs Mothershaw

The initial contact was very good and gave us confidence in the service provided by Blue Lagoon Spas. The visit was informative, where the costs were fully outlined in a pleasant and friendly way. Installation was carried out very efficiently on the agreed date and time, with excellent instruction on use and maintenance.

We gladly recommend Blue Lagoon Spas for a no pressure sales approach and fully informative discussion on its use and helpful follow up.

Mr & Mrs Johnson

We are so pleased with our Hot Tub.

The service has been fantastic, we couldn't have asked for better! Overall a brilliant service. Fantastic product and a great price.

Thanks You, Dave and Ali Johnson

Linda Lawrence

In March 2012 we aquired a hot tub, but when fitted it would not heat up so we contacted Blue Lagoon Spas who had originally sold this tub to the previous owner. They could not have been more helpful, I explained the problem and they said it sounded like it need a new heater element, and they had one in stock which they kept for me. I took photos of the heater sent sent them off to Blue Lagoon. Not only did they sell me the part but also explained how to fit it.

We have continued to get our accessories from the shop ever since, it may be a journey but when people are so helpful it makes all the difference, without their help I am not sure that the tub would have been up and running for my birthday celebrations.

It is always a pleasure to go into the shop as there is always something new to look at, quite like the new Barrel Sauna, just need room to put it.

Many thanks, Lawrences - Chester.

Helen Sage

We are really pleased with our Hot Tub.

Fantastic service and would recommend to friends and family.

Helen, Paul & Kids.

The Nodens

From choosing our Hot Tub to the fitting and installation we couldn't have asked for better service. and the Hot Tub is an absolute dream!

Thank you so much Paul & John.

The Nodens

Mr & Mrs Butterworth

Very happy with service.

Very well informed staff with excellent talk through prior to purchase with no pressure.

Would strongly recommend you to others without hesitation.

Thank-You

Mr Heath

Highly recommended, seating, massage, jets, lighting - has the complete package. Love the ipod music especially under the stars !!!

To top it all excellent service and advice - Many thanks, Delighted!

Tracey and Gary Heath

Mr & Mrs Brown

What a fantastic service and product.

We are delighted with our Hot Tub. Thank you for introducing us to the 'Hot Tub' and sharing your passion and knowledge of it.

We love it so much and will intoduce all our friends and family to it.

Best wishes David & Claire Brown

Julie Parkinson

Love it, Love it, Love it. Bring on the Hot Tub Parties !!!!!!x

Mr & Mrs Adams

Thank you for making the purchase of our Hot Tub so easy.

Delivery - Straight forward, no mess, on time and positioned accurately.

Training - Clear and concise.

Showroom - Good to see what was on offer and discuss options.

Pre Owned - Excellent at keeping in touch, and good to know history of tub.

Keep it up, it's a pleasure to know you put customer service at the forfront.

Mr & Mrs Bennicke, Warrington

Nothing but good things to say about Blue Lagoon Spas. Top class service that went above and beyond the call of duty on the install. We chose the Limelight Flair with Paul's patient advise and it has lived upto expectations.

Thanks,

Paul & Helen.

Mr & Mrs Hale, The Wirral

Our Spa is lovely just like Paul & John who delivered it to us. They were very helpful and could not do enough to get us up and going. We wouldn't hesitate to recommend Blue Lagoon Spas and their very helpful and experienced staff.

Mr & Mrs Lamb, Mold

We all love the spa! In it at every opportunity, perfect for our family. Thank you very much for looking after us and helping us choose the right spa.

We will recommend you to our friends,

Best wishes,
Sue and Mal Lamb and Family

Mr Thomasson, Chester

We found your advice and knowledge on our visit to your showroom excellent.

Upon installation we felt that you explained the chemicals and use of them very clearly.

Overall we have been more than satisfied and would recommend you to our friends

Many Thanks,

Jan and Pete.

Mr Pinder, Shrewsbury

We're very pleased with this spa.

It's just the right size, got good jets, easy to maintain and reliable.

Good Value.

Mr Bailey, Sandbach

Very Helpful in all aspects of service.

The arrangements and fitting of the Spa were Excellent

HIGHLY RECOMMENDED

Mr McAuley, Nantwich

We have been impressed with the level of service received from the first day we went to the showroom until after delivery.

We would have no hesitation in recommending other people and are also extremeley happy with the quality of the Hot Tub.

We appreciate all the advice given.

Julie, Matthew and Steve

Mr Smith, The Wirral

From the first moment we contacted Paul, we felt that the service and product was what we were looking for.

Paul went the extra mile with the installation , both my wife and I can't fault the service given.

We would have no problems recommending Blue Lagoon Spas to anyone.

Mike Smith - The Wirral

Mrs Dodd, Chester

Fabulous to receive good old fashioned service with a smile for once.

Excellent service from start to finish, Paul and John were wonderful and I would not hesitate to recommend them!

Oh yes............. and the tub is brilliant too!

Many thanks guys for a faultless service.

Pam.

Mr Stone, Oswestry

We would like to start by saying a big thankyou to Paul Buckley for his salesmanship, as we could have gone anywhere to buy a hot tub but Paul sold this with his polite manor and knowledge.

He made us feel at ease as soon as we met him, he answered all our questions without hesitation and was fully open and honest.

We now have an Aria and we wished we had got one years ago, we haven't been out of it................... it's Brilliant BIG BIG

Thank you Paul and John

We will recommend you to people / friends ect ect

Please look at our pictures on Blue Lagoon Spas facebook page.

Andrew and Jacqui

Mr & Mrs Birchill

Having visited other showrooms, we found Blue Lagoon Spas the most helpful by far.

We wouldn't hesitate to recommend to others - nothing was too much trouble.

Thanks.

Mr & Mrs Cowling, Winsford

Very happy with our Spa.

Delivery, set-up and explanation of usage very good.

Would recommend Blue Lagoon Spas.

We use our Spa much more than I thought we would.

Excellent value for money.

Mr & Mrs Leavy, Sandbach

Thrilled with your service and Hot Tub.

Would recommend your business to anyone.

Many Thanks

Tony, Jane & Emily

Dennis, Crewe

We were well looked after and the delivery service was very good.

We are happy with our new Hot Tub

Thank You

Dennis - Crewe

Jane & David, Wrexham, North Wales

Excellent service from entering the showroom to installing the Hot Tub.

Very pleasant and helpful, no pressure when selling and didn't rush when installing.

Would highly recommend Blue Lagoon Spas everytime.

First class in every way,

Thanks from Jane and David - Wrexham.

Mrs Green, Crewe

I was very pleased with th installation and service given by 'Blue Lagoon Spas', I would recomend them.

I am very pleased with my Hot Tub.

Mark, Sandbach

Paul was excellent in his Spa expertise - no pressure, just honest and straight forward !!

From ordering to delivery Superb !

Thanks all very much !!

Mark.

Mr & Mrs Ravenscroft, Crewe

It's now a month since we bought our Hot Tub and it's fabulous.

"Romantic Evenings for 2"

"Great party with friends"

"Girly night in" Just to name a few.

Your service and knowledge is first class and we would not hestitate to recommend 'Blue Lagoon' ( and already have! )

A Huge "Thank You" for the Best Purchase we have ever made !

Tracey, Windermere

"BIG THANK YOU"

Spent all weekend in the Hot Tub, it's Fantastic.

Just wished we had one at home.

Tracey.

Mr Stanley, Chester

Absolutely fantastic service.

Very Very happy customer.

I would highly recommend Blue Lagoon Spas

Mr Stanley.

Mr Jaquin, Sussex

Very pleased with the quality and functions of the product.

Enjoyed by all the family.

Jon Jaquin.

Mr Fenton, Stoke

We are delighted with our Spa pool.

The quality is excellent and your service is second to none, very friendly and helpful.

I would recommend you to anyone.

Mr Fenton.

Matthew, Sandbach

Superb service and after sales care - We couldn't be happier.

Matthew.

Martin & Tracey, Cumbria

We are very glad we chose the Relay. It is a fantastic Hot Tub which has fullfilled our expectations.

We are particulary glad we purchased from Blue Lagoon Spas as their customer service and after care is second to none. Nothing is too much trouble and we would like to thank Paul.

We would highly recommend Blue Lagoon to everyone we know.

Martin & Tracey x

Mr & Mrs Brooks, Crewe

Very happy with the friendly service absolutely love our purchase.

Don't know why we waited so long !

Mrs Brooks.

Chris & Susan Alcock, Sandbach

Hi Paul and everyone at Blue Lagoon Spas. We are sorry not to have left our positive response earlier, we have been spending to much time in our fabulous Hot Tub.

We have had several parties which were fantastic and physically our backs are feeling splendid.

We would like to thank you for your outstanding service, when we had problems with our own elctrics, but you still came and advised us. When you came to install the concrete base you were quiet, unobtrusive, and professional and the resulting finish was great.

We would recommend you 100% as a local usiness and one which you can call on if ever there was a problem which I am sure there never will be due to the high quality of both the product and service.

Chris and Sue Alcock.

Mr Hughes, The Wirral

Hi Paul,

All seem to be working great, just waiting for it to get upto temperature, really missed using it. Thank you very much for a very good fast service, and will defo use you again for chemicals, filters etc.

Thanks again Eddie.

Mr Williams, Middlewich

To Paul / Keith

Many thanks for your prompt, efficient service as always in my hour of need.

Kind regards,

David Williams

Mr Sharman, Northwich, Cheshire

Hi Keith & Paul

Just to wish you both a happy and prosperous New Year and to thank you most sincerely for the service and customer care I have received since I purchased my Hot Tub from you in June 2010.

I have been suffering with back and leg problems since 2006, I have seen many consultant's and back specialists during the last few years who have informed me that there is nothing that can be done to help my back problems and just keep taking the pills.

However, whilst I was in Florida in May last year I suffered with the back problem and developed a surging pain down my left leg, which at times was unbearable.

Fortunately the villa where I was staying at the time had a Hot Tub which I used every day of my holiday, this helped me tremendously, and the pain in both my leg and back subsided.

On returning home my wife and I contacted your company and we purchased a Hot Tub from you in June 2010. I have got to be honest, it is the best purchase we have ever made. I use the Tub every morning and have been pain free now for the past 6 months.

So thank you both for the way you assisted me in deciding which tub to buy, and thank you once again for all your help and expert advice. It's nice to know that the after sales care is excellent also.

A very pain free and grateful customer.

Kindest regards,

Steve Sharman, Northwich.

Mr & Mrs Rowly, Nantwich, Cheshire

On 19th August 2010 we purchased and received a Lexxus 5 person spa from Blue Lagoon Spas in Crewe.

Having gone into the showroom, Paul & Keith had all the Hot Tubs perfectly laid out, we were walking around without being set upon by pushy salesman.

Paul came to our aid and explained everything very clearly, so we went ahead and chose our Tub.

We received the Tub on the 19th August and it was installed within 2 hours. Thank you to Paul and Keith "well done" No mess - Brilliant. We are so glad that we purchased the Tub from you.

Mr & Mrs Rowley

Helen, Sandbach

Just a quick note to tell you how great your showroom looks. The layout is good with lots of space and the choice of Spas is great.

We found all the chemicals we were looking for and the staff were very helpful.

Thanks again and good luck for 2011

Helen

Paul, South of France

Paul, Just to let you know that the tub is excellant and ideal for our terrace here in thr South of France, please let me know where to send some photos.

Again many thanks for all the assistance.

Cheers, Paul and Amanda

Paul, Stoke-on-Trent

Dear Paul / Keith

I am not in the habit of leaving reviews, but this isn't a review, but more of a huge thank you and praise for Blue Lagoon Spas, especially Paul & Keith. We had been in the market for a hot tub for a while, as you can imagine, it is not a decision you enter in without weighing up the pro's and cons, but when we went and spoke to Paul you could tell that this was years of experience talking. Paul and Keith immediately made us feel very welcome with no pressure at all. After we had been advised on which Spa would best suit our needs and budget, we decided on a Spa. We asked if they could deliver the Spa within a couple of days, after Paul had regained conciousness, (joke) we agreed a date and time.

On the Thursday afternoon, as agreed the Spa arrived and was installed. Paul showed us how to look after and treat the Spa. Their manners and attitude were absolutely spot on, they assured us that if ever we needed anything that we could just call. and true to their word a day or two later we were requiring their advice after a very good party. Paul and Keith were very helpfull with the advice which we needed. Although this is a very long winded email, I think that too many people are quick to complain, but not enough people a so quick to give praise where praise is due and I think Blue Lagoon Spas deserve all the praise they get. I would, and am going to recommend Blue Lagoon Spas to friends.

So a huge thank you to Blue Lagoon Spas and especially Paul and Keith .

Gavin, Maccelsfield, Cheshire

To put it bluntly, me and my wife are still in shock from how fantastic our hot tub is.

Like a lot of people have said, we wish we had done it years ago. Paul and Keith were superb from start to completion and certainly know their stuff.

On the day of delivery they were at our home prior to the crane arriving (ours had to be craned over the house to get it in place) and they soon had it up and running. They gave us full tuition on the running and up keep of the tub which is straight forward.

We had been to several suppliers but none compared to Blue Lagoon Spas. Change your life, go here you won't regret it.

Cheers Guys

Thanks for everything, Gavin

Dave

Just a quick note to say thanks. We had a problem with a power lead from our Hot Tub and approached several companies to source a replacement. Each time we heard nothing back.

Eventually we found Blue Lagoon spas and Keith, he was not only prompt and attantive, but he went above and beyond to make sure we were sorted out.

We won't hesitate to come back for all our chemicals and will spread the word whenever the chance arises.

Thanks.

Linda, Betley

Thank-you for all your helpfull, informative advice about our Spa and the professional way you installed it.

I wished I had done it years ago.

Joanne Bolton, Manchester

The spa is doing fine and little Kelly loves it!

Howard Cranage, Cheshire

Moving house in July Please send me a brochure and keep me informed of any offers or promotions with showroom stock.

Blue Lagoon Spas Testimonials